- Which of the following is considered a major process flow structure?
- Lead Time
- Fabrication
- Lean Manufacturing
- Project
- ISO audits result in certifications that are done by first, second, or third parties. Which of the following result in the best certification of a firm?
- Certification is sought by any firm assuming they pay annual dues.
- 2nd Party – where a customer audits its supplier
- 3rd Party – where a qualified national or international standards/certifying agency serves as an auditor
- 1st Party – where a firm audits itself against ISO standards
- Which of the following is ISO 14000 primarily concerned with?
- Quality management
- Time management
- Continuous improvement management
- Environmental management
- Which is the one correct value stream principle?
- Look for efficiencies in the factory, office, physical, procedural, and technical operations.
- Eliminate waste that stops, slows down, or diverts the value stream.
- Concentrate on speeding up value-adding operations rather than removing waste.
- Keeps the value stream moving at minimum velocity.
- What is the starting point in developing a capacity plan for a health care operation?
- Determining the effective capacity over time
- Estimating design capacity
- Forecasting patient demand for a reasonable length of time
- Discovery of the bottleneck operation
- Which of the following is considered an organizational blueprint, which prescribes the quantity and time frame for when each end product will be assembled?
- MRP (Material Requirements Plan)
- ERP (Enterprise Resource Planning)
- MPS (Master Production Schedule)
- WBS (Work Breakdown Structure)
- Which of the following is an element that addresses elimination of waste under lean production?
- Kanban production control system
- Production ahead of demand
- Minimized run times
- Group plant loading technology
- In most cases, demand for products or services can be broken into several components. Which of the following is considered a component of demand?
- Level elements
- Future elements
- Past elements
- Cyclical elements
- Design for manufacturing and assembly delivers product improvements by emphasizing which of the following:
- Reducing product quality during the assembly process
- Designing products so they can be manufactured by a virtual factory
- Reducing equipment in the production process
- Simplification of the product by reducing the number of separate parts
- Quality at the source
- Do not select suppliers on the basis of price alone.
- Have those who use the output of a process perform the process.
- Leverage high cost employees with lower cost employees.
- Services are all similar.
- Services businesses are inherently entrepreneurial.
- Quality work means quality service.
- Services cannot be inventoried.
12. Considering Hau Lee’s uncertainty framework for classifying supply chains, which of the following is given to a supply chain which has an evolving supply process based on functional products?
- Risk hedging
- Forward looking
- Efficient
- Agile
- Trust
- Teamwork
- Task
- Time
- The service package has the same legal protection available to manufactured goods.
- Manufacturing is far more capital intensive than services.
- The service process and service product can be developed independently.
- The service package is the major output of the development process.
- Events
- Sub-jobs
- Work packages
- Success markers
16. Which of the following is a cost impact and payoff analysis tool from the operations consulting tool kit?
- Statistical tools
- Decision trees
- Work sampling
- Gap analysis
- Product design
- Inoperable equipment
- An employee
- A customer
- Economies of shape
- Economies of size
- Economies of scale
- Economies of scope
- Operating expenses
- Dividends
- Sales
- Return on investment
20. Deming’s PDCA (plan, do, check, and act) cycle underlies what inherent Six Sigma principle?
- Continuous improvement
- Control charting
- Standard deviation
- Project management
- Order placing
- Quantity discounts
- Breakage
- Typing up an order
- Blocking
- Starving
- Staging
- Buffering
- Time
- Revenue
- Tasks
- Cost
24. The Shingo system states that the way to prevent defects from coming out at the end of a process is to do which of the following:
- Redesign the process in order to mitigate the bottlenecks.
- Utilize SQC (statistical quality control).
- Introduce controls within the process.
- Slow down production rates until the process is in control.
- Flow time
- Build time
- Cycle time
- Run time
- An hour saved at a bottleneck operation does not increase the process flow.
- If you lose an hour at a bottleneck it is better than making scrap.
- Do not allow bottlenecks to govern the flow of the line.
- Utilization and activation of a resource are not the same.
- The correct project software
- Application of the learning curve theory
- Tools and materials availability
- People management skills
28. Which of the following is an analytical tool used in Six-Sigma quality improvement programs?
- Gantt charts
- Pareto charts
- Tree charts
- Pedigree charts
- Inventory levels and economic conditions
- Market demand and subcontractor capacity
- Current physical capacity and current workforce
- Competitor behavior and current workforce
- 10,000
- 14,000
- 6,000
- 4,000
This article covers the topic for the University Of Phoenix OPS 571 Final Exam. The author is working in the field of education from last 5 years. This article covers the basic of OPS 571 Final Exam Assignments from UOP.
OPS 571 Final Exam
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